Cancellation policy 

 

Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24 hours notice.

A cancellation or reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be equal to 100% of the booked services.

If you are not feeling well or sick, we will try to make another appointment which suit you. ( you can use cancellation fee as your deposit.) 

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 More than 48 hours before session time notice : No cancellation fee 

 More than 24 hours before session time notice : 50% of session fee 

Less than 24 hours session time notice or no show : 100% of session fee

 

 If you would not contact and no show, Melokia Lomilomi salon will not take your further booking. 

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Late arrival 

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Should you arrive more than 15 minute late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged or your session time will be shorter but still will be charged same amount that you have booked. 

 

Please inform that if you are late arrival. 

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Purpose of cancellation policy

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The purpose of this cancellation policy is to enable us to inform our standby clients of any availability, keep our schedule filled, thus providing better service for each one of our established and future clients.

 

 

 

Mahalo nui loa for viewing and supporting our cancellation policy and conditions. 

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